Frequently asked questions
Questions, answered.
All 12 most-asked questions about Vaytax: German VAT compliance for foreign sellers, the Finanzamt letter intake service, OSS, 3PL fit, pricing, cancellation, and subscriber-specific cases.
No. You can be based anywhere in the world. For non-EU sellers (e.g. UK post-Brexit, US, China) we act as your German tax correspondent so all tax-office mail is handled by us, in Germany.
No. The Finanzamt letter intake at /finanzamt-letter is a separate one-shot service. Send us the letter, a licensed German tax advisor reviews it, and you get a fixed-price quote within 4 hours (weekdays 9-18 CET). No subscription, no ongoing commitment. If you decide afterwards that you'd like ongoing monthly filing, we'll credit your letter-case payment toward your first subscription month.
We submit your application to the Finanzamt within 48 hours of receiving your registration. The Finanzamt typically takes 4–8 weeks to issue your Steuernummer and USt-IdNr. You can start selling immediately; we backfile the period once your Tax IDs arrive.
Monthly VAT return filings with the Finanzamt, the annual VAT return, EU ZM (Zusammenfassende Meldung), all routine tax-office correspondence, and a dashboard in English. Not included: incoming-invoice review, tax advisory, and legal advice, those are tax advisory on request and billed at €200/hr.
Yes. Notice runs to the end of the following month. We file any return whose period falls within your active subscription, then close your account and deregister you with the tax office if requested.
Three steps. (1) Upload the letter and describe your situation on our intake form at /finanzamt-letter. (2) Within 4 hours (weekdays 9-18 CET), a licensed German tax advisor replies with a fixed-price quote covering the response, plus any prior-period filings the case requires. (3) Accept the quote, pay via Stripe, and we handle the response with the Finanzamt directly. You never need to interact with the German tax office in German.
Schätzbescheid (estimated assessment), Mahnung (reminder/dunning notice), Anhörung (formal hearing notice), Nachforderung (request for additional documents), late-filing surcharges, registration queries, USt-Voranmeldung reminders, and most other foreign-seller-targeted Finanzamt correspondence. If your case is outside our scope (e.g. tax litigation requiring a specialised lawyer), we'll tell you upfront and recommend a referral, no charge.
Yes. Storing stock in Germany triggers a German VAT obligation regardless of where your customers live. We file the German part: monthly UStVA, ZM, and the annual VAT return (Jahreserklärung). If you sell B2C to EU consumers, you'll also need OSS: filed through Germany if Germany is your member state of identification (we can file it), or in your home country if you're EU-established (your home-country accountant, running alongside Vaytax). If you sell only B2B to dealers in other EU countries, you don't need OSS at all (OSS is B2C-only), and German VAT plus ZM is everything, both included.
Online VAT platforms typically subcontract the actual filing to a tax advisor you never meet. Vaytax IS the tax advisor: a named, licensed German tax firm whose advisors personally review and file every return.
It depends on the case. A direct response to a single Mahnung typically sits at the lower end (around €99-€250). A multi-year retroactive Schätzbescheid covering Amazon marketplace sales with prior-period filings can be €1,500-€2,500+. We quote based on what your specific case actually requires, not a tiered menu. You pay nothing to receive the quote and nothing if you decide not to proceed.
Yes, when Germany is your OSS member state of identification. If you're a non-EU or German-based seller storing stock in a German warehouse, your Union OSS is filed through Germany, and we file it for you (€250 setup + €150/quarter, added to your German plan). If you're EU-established, your OSS is filed in your home country, typically by your existing accountant, and runs alongside the German VAT we handle. Either way, a German warehouse plus EU-wide B2C customers means you need both the German registration and OSS.
No. Your subscription covers routine Finanzamt correspondence, Mahnungen, queries, registration follow-ups, anything our team handles in the normal course. The standalone letter intake at /finanzamt-letter is for foreign companies who aren't subscribers, or for complex cases (Schätzbescheide with back-year cleanup, audit notices) that fall outside routine subscription scope. If you're a subscriber and you've received a complex letter, just email us or use your dashboard inbox, we'll route it correctly and let you know if a separate quote is needed.
All routine filings: the monthly VAT return (UStVA) every month, plus the annual VAT return. There is no per-filing charge for this routine cadence. Two things sit outside the flat price: catch-up filings for months before you joined (€79 per past month) and corrections to an already-submitted return (a Berichtigung), which we quote per case.
Yes. You receive an email reminder ahead of every filing deadline, so nothing is missed. You enter your figures into the portal and we review and submit the return on time.
Both. The portal captures your figures and runs plausibility checks; a licensed German Steuerberater then reviews and files every return. The review covers the VAT return itself (correct treatment and plausibility), not full bookkeeping or a line-by-line review of your underlying invoices, which would be a separate service.
Yes. Routine correspondence about your filings (acknowledgements, standard queries, routine letters) is included. More complex matters, a full audit, or substantive tax advice are quoted separately before any work starts.
Nothing separate: the change of representation is handled as part of onboarding. If past months are still unfiled when you switch, we catch them up at €79 per past month. There is no lock-in on our side either.
No. Germany does not require a fiscal representative for a standard VAT registration, unlike some other EU countries. Your company registers directly and we act as your authorised recipient for Finanzamt correspondence.
Union OSS (One-Stop-Shop) lets a non-EU-established seller with stock in Germany report B2C sales to other EU countries through one quarterly return, filed via Germany. It costs €250 one-time plus €150 per quarter. You only need it if you ship cross-border to consumers in other EU countries above €10,000 per year EU-wide. If you sell only within Germany, you do not need OSS. If your company is established in another EU country, your OSS registration belongs in your home country, not Germany.
Usually yes. The marketplace "deemed supplier" rules can make Amazon or TikTok account for the German VAT on your B2C sales, but storing goods in a German warehouse still requires your own German VAT registration: for the movement of your stock, your reporting, and recovering import VAT. We confirm the exact treatment for your setup during onboarding so your returns are filed correctly.
Still have a question?
Email contact@vaytax.com or use the contact form, and a real human will reply within one business day.